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How to Return

STEP 1

Pack the the items safely, preferably in the same packaging you received them. Make sure you use protection inside the parcel. Items arrived damaged to our warehouse will not be eligible for a refund. Please insert a note inside the package with your name and order number.

STEP 2

Ship the items to the following address:

  • Recipient: Deng Hai Yan
  • Phone Number: +8615158936178
  • Address: 3rd Floor, Building A6, East District, Tiange Zhichuang Park, Jindong District , Jinhua City, Zhejiang, China.
  • Postcode: 321035

You can use any carrier of your choice to ship the return parcel. Make sure they provide you a tracking number as you will need it at Step 3. Any return delivery duties and taxes must be covered by the sender before dispatch. In case your return arrives in customs with outstanding delivery duties and taxes, we won't be able to cover them, nor issue you a refund.

STEP 3

After you shipped out the return parcel to the address provided above, fill the return form below with the details of your return. Don't forget to insert the tracking number of the return parcel you just shipped to us in the required field.